TERA Service Moving Info. Choose platform particular guidelines

TERA Service Moving Info. Choose platform particular guidelines

That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anyone that play TERA or Closers, please sleep guaranteed, support for all those games will stay.

This informative article will be updated as extra information becomes available. Please choose that is“Follow bookmark this site and refer right straight right back for updates.

Pick your platform below to look at solution information that is moving have actually now available.

Windows

Gameforge will soon be taking over publishing of TERA Computer in the united states, due to their servers set to get November that is live 12.

  • Account Migration can be acquired.
  • Account Migration web page: you are able to finish Account Migration any time. In the event that you complete account migration before En Masse servers go offline, you are going to nevertheless be in a position to play until that date.

      Account Migration is available . To make certain your bank account information is preserved and moved, please complete Account Migration during this era. Go right to the Account Migration web web page to begin with.

    Migrate your account to unlock event that is special from Gameforge and make sure your EMP stability and progression can be obtained appropriate when Gameforge’s united states servers available.

    In the event that you migrate it’s possible to keep playing on En Masse servers until that date.

  • Please see Gameforge’s Transfer FAQ for reward details.
  • You have to migrate your bank account or your account development and EMP balance will be deleted.
    • EMP money can no be purchased longer.
    • EMP can nevertheless be invested in-game, and products will continue to be available until servers get offline at En Masse.
    • EMP Transfer Ideas.

    Elite reputation subscriptions are no longer available.

    Recurring payments for current Elite reputation subscriptions are disabled.

    Elite reputation vouchers can nevertheless be bought through the shop that is in-game staying EMP stability.

    Players who’d A elite that is active subscription enjoy TERA Club advantages on Gameforge servers also. (Remaining membership time is likely to be carried over.)

    Elite registration voucher things will likely not focus on Gameforge servers, so please make use of many of these products prior to the server shuts down.

    En Masse Ecosystems

    • New Account creation – brand brand new game account creation is disabled. But, all present active reports can nevertheless log on to handle their account and log in to our games.
    • Online store – we now have closed our internet shops for several items. In-game stores continues to list products that are available.
    • Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
    • Discussion boards – The TERA discussion boards stay available. We possibly may upload future player communications to your News and Announcement area.
    • Discord – Gameforge’s formal TERA Discord host
    • Social media marketing reports – En Masse continues to handle the Facebook web page that can there share player communications until solution has transitioned to Gameforge. (please be aware that the Twitter account is currently handled because of the brand brand new publisher of TERA for system, therefore will not offer TERA information that is PC-related. The TERA Instagram account (official_tera) happens to be maybe perhaps maybe not active.)
    • Support – help will transfer in the exact same date that we transfer the overall game solution. Up to that right time, En Masse continues to offer help. After the transfer of solution occurs, you will have to contact the publisher that is new customer care group for any problems with TERA.

    Will items that are account-bound held?

    • That is presently maybe maybe not planned therefore players are encouraged to claim as much among these things while they require before the server closes.

    Do i must do prepare such a thing before servers near?

    • Please claim all products in your product claim, product broker, mailbox and bank that is guild the host shuts down, as unclaimed things might be lost otherwise.
    • Please also make sure to trade all of your token products ahead of the host shuts down as a lot of them could have content that is different won’t work anymore afterward.

    What goes on to my TERA Rewards Levels?

    • The Rewards-System had been system unique to En Masse that isn’t obtainable in every other TERA area. As a result, it unfortunately won’t be feasible to move any progress or status because of this.
    • Please see Gameforge’s Transfer FAQ to get more details.

    Extra information concerning the transfer of solution

    • KRAFTON Console Dept. has taken over handling of the TERA Console game servers and solutions.

    Account Transfer process

    • All characters, development, and things can be found regarding the Krafton servers following acceptance regarding the account transfer conditions and terms (upon establishing the video game).
    • EMP money can no be purchased longer.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has built an official that is new Console Discord server
    • Social media marketing reports – Krafton has had over handling of the Twitter account.
    • Customer care – help has moved to

    KRAFTON Console Dept. links

    PlayStation

    En Masse isn’t any longer offering help for TERA Console. Please contact publisher that is new’s support amor en linea group for support

    more information in connection with transfer of service

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.

    Account Transfer procedure

    • All figures, development, and things can be obtained in the Krafton servers acceptance that is following of account transfer conditions and terms (upon releasing the video game).
    • EMP money can no be purchased longer.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has built an official that is new Console Discord host
    • Social networking reports – Krafton has had over handling of the Twitter account.
    • Customer care – help has moved to

    KRAFTON Console Dept. links

    What next?

    If you have tried all this work and nevertheless require assistance, there is a grouped community of gamers on our discussion boards you can also contact support.

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